The information we collect

Information is collected from you when you make an enquiry via this website. The information we collect is clearly set out on the Contact Us page or the Mailing List page.

Why it is collected

We collect information about you so that we can respond to you about your enquiry. This information is stored offline in a customer relationship management database so that we can contact you in response to your enquiry. Your data may also be used for our mailing list if you have opted to receive it.  We may add your details to our mailing list in the course of doing business with you, however you are free to opt out at any time by clicking the unsubscribe link at the footer of the email or by emailing us at marketing@batescosgrave.com.au.

Who we disclose it to

At no time do we sell or rent your details to any third party. We will not disclose your details without your express permission unless required to do so by law or in instances where services are provided by third parties.

Data Protection

Any data we collect via this website on the Contact Us page or the Mailing List page is done so in accordance with the respective Australian regulation on privacy and communication. Please refer to www.acma.gov.au for more information.

Security

Keeping your information secure is very important to us, however no data transmission over the Internet can be guaranteed as totally secure. As a result, we take all reasonable steps to protect your personal information, however we can not ensure or warrant the security of any information you send and you do so at your own risk.

Accessing and updating your information

To access or update your information on our databases, please contact us on 02 9957 4033. Usually we will ask you to submit your request in writing via email or letter.

Questions?

If you have any questions relating to this privacy policy, please contact us by email, phone or our contact form. We will endeavour to contact you as soon as possible.